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Every improvement initiative begins with a conversation. Please reach out with your questions, we’d love to help you take the next step in realizing your vision.

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Our story

Shift was founded in 2016 with two main goals:  Use improvement methods to address society’s most pressing inequities; and create an empowering and energizing place for people inspired by change to thrive. As individuals with unique lived experiences who care deeply about the work we do, our vision is to use our skills to help make the world and the workplace a more just and equitable place.

As an organization striving to enact systems-level improvement, we recognize the importance of understanding and dismantling racist systems in service of building new ones that give all people the opportunity to thrive. We believe that improvement methods and tools are only a starting place for change. The deepest, most meaningful impact will occur when we unite the full spectrum of a community in a shared vision of transforming their systems beyond its current reality.

Our commitments to becoming an anti-racist organization.

Life at Shift

We are a team of improvers who come to work every day driven by the belief that something better is possible. We lead by our principles and put our people first, so they can bring their full selves to the work. We preserve time to connect, recharge, and have fun with our team.

At Shift, we are building a culture that empowers our employees to live full and healthy lives, both inside and outside of work. We invest in professional development, provide unique learning opportunities, and create spaces that fuel learning and improvement in practice. As an organization, we have made a collective commitment to equity and justice in the work that we do.

Our culture is created in the relationships we have with each other and mirrored in how we work with our partners.
Shift About Life 2
Shift About Life 1

Shift was founded with the belief that people that should be able to make career decisions based on their passions and priorities. From the start, we’ve ensured benefits that support employees — and their families — to thrive: comprehensive medical and dental coverage, generous paid time-off, flexible working schedules and retirement plans with a generous matching policy.

Even as we are spread throughout the United States, we hold dedicated time to innovate, collaborate and continuously improve together. Want to learn more? Shoot us a note - we love to meet people who are passionate about improvement!

Our Principles

United by the belief that
better is possible.

Our shared values - as an organization and as individuals - guide the work that we do, and the outcomes we aim to achieve.

See the Whole Person

We believe that health, wellness, and a sense of purpose are critical to who we are and fuels our best work. We recognize that each and every one of us lead full lives — and approach each other from a place of empathy and respect.

Champion Inclusivity

Our team is a dedicated community of active and intentional listeners. We’re committed to including the voices, viewpoints and lived experiences that are often underrepresented. The impact of our actions is more important than our intentions and is critical to our success and the success of our partners.

Embrace Feedback

Our team gives and receives feedback with grace. We openly explore our own opportunities for growth and encourage it in each other. Our success relies on this willingness to learn.

Create Joy

Joy and holistic happiness are essential to our team, our partners, and our work together. We make time to celebrate with each other and stay connected, no matter where we are in the world.

Learn & Adapt

We embrace opportunities to unlearn and look for ways to improve. We have the humility to recognize that we always have more to learn, the integrity to have difficult conversations, and the conviction that better is possible. Experience makes the best teacher.

Take Ownership

We are a team of leaders. We hold collective responsibility for the outcome of our work. We show up, respect the role that each team member fills, and are never above doing any job that is needed. If we oppose, we propose.

Keep It Real

We’re authentic, show our passions, and have compassion for others even when we do not share the same experience.

What matters to you,
matters to us.

The opportunity to create a more just world is what inspires us every day. Whether it’s our partners, clients or colleagues exploring our homepage, the range of issues that we’re all thinking about is both daunting and inspiring. Thank you for sharing your passion.

Looking to catalyze meaningful change in the world? Come work with us!

We are always looking for experts to lead our programs. We maintain a registry of qualified candidates who may be right for an improvement advising position should one open in the future. If you think your skills are a match, please submit your information to join our talent community. Doing so will allow our recruiting team to contact you when new opportunities arise.  

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