The system isn’t broken, it’s working exactly as designed.
Shift weaves together the disciplines of improvement science and human-centered design into a powerful approach that’s effective for improving systems and processes across many contexts. We design with people, not for them, integrating the voices of the people most impacted by the improvement initiatives, to create more equitable outcomes and lasting solutions.
You likely have a vision for what success looks like. Supporting you on that journey is what inspires us every day.
Design & Innovation
We build alignment and excitement around your improvement initiatives using inclusive design processes. We work with your community to identify meaningful aims, a practical portfolio of measures, and impactful change ideas.
We are a community of improvers, advocates, creative thinkers, listeners and leaders. Our differences are our strength. Our shared values and principles nurture the work that we do, and fuel us to create meaningful change in the world.
We see opportunity all around us to use (and teach) the skills we’ve learned to help accelerate improvement in many areas of our shared communities. What about you?
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We’re ready to learn more, are you?
Every improvement initiative begins with a conversation about current-state, approaches, timelines, budgets and more. Please reach out with your questions, we’d love to help you take the next step in realizing your vision.