The system isn’t broken, it’s working exactly as designed.
Shift weaves together the disciplines of improvement science and human-centered design into a powerful approach that’s effective for improving systems and processes across many contexts. We design with people, not for them, integrating the voices of the people most impacted by the improvement initiatives, to create more equitable outcomes and lasting solutions.
You likely have a vision for what success looks like. Supporting you on that journey is what inspires us every day.